Software quality engineering

Software development and maintenance is an error-prone, time-consuming and
complex activity. To evaluate the quality of a software product and to keep its level
high is much more difficult than to do them for the other industrial products.
In this thesis, to keep the quality level of software products high, firstly necessary
quality factors on organizational level and department/project level were explained.
Then a model based on simulation techniques was developed. The model reflects
many dynamics of a software project.