Автор работы: Пользователь скрыл имя, 15 Ноября 2011 в 14:25, доклад
Conflicts arise in every family. It1s hard not agree that teenagers nowdays have a lot of problems. Sometimes, conflicts are small and are resolved within a matter of minutes. Other times, conflicts are big and take months or years to resolve. No matter the size of the conflict, we should work toward the resolution of family conflicts. Follow these steps
How to Resolve a Conflict
Conflicts arise in every family. It1s hard not agree that teenagers nowdays have a lot of problems. Sometimes, conflicts are small and are resolved within a matter of minutes. Other times, conflicts are big and take months or years to resolve. No matter the size of the conflict, we should work toward the resolution of family conflicts. Follow these steps
1Step
Identify the problem. Tell your family what the problem is clearly and calmly. Pay attention to your tone of voice and the words you choose to express your feelings.
2Step
Discuss the problem. Everyone who involved in the conflict should take part in the conversation.
3Step
Listen with an open mind. This will help you to understand the situation as a whole.
4Step
Take a break. If the discussion gets heated and is beginning to escalate into an argument, walk away from this talk, so everyone can come back to the discussion with calm, open minds.
5Step
Come up with a solution. Collectively
decide and agree upon what the best solutions are to the problem.
You should understand whom
you are in a dispute with. A self-assured opponent is usually does not
avoid confrontation. A person, who is not sure in his strength, tries
to avoid confrontation.
It is very difficult to negotiate
with a stubborn, primitive person, especially the one, who is in power,
whose purpose is not to find the truth but to use every opportunity
to show, who is the master of the situation.
It is dangerous to clash with a narrow-minded or unbalanced person. First, such a conflict does not lend itself to the logical conclusion. Second, his behavior is aggressive, easily going down to a primitive level of insults.